The PSNI Global Alliance
Matrix Video Communications Corp. is a proud member of PSNI Global Alliance, the most recognized global network of elite technology providers for communication and collaboration for over 35 years. With a network of 250+ offices in 65 countries, PSNI has created an unmatched system for delivering scalable, standardized integrated AV solutions worldwide. PSNI gathers and rigorously certifies the top AV and UCC technology providers globally and enables us to work as one organization. Our membership allows Matrix to expand our reach beyond our 12 Canadian offices and work with Certified Solution Providers (CSP) and Preferred Vendor Providers (PVP) around the world. That means we can achieve more for our businesses than we could on our own, and continue learning from the best to better help our customers to create innovative communication experiences.
How We Work with The Alliance
With Matrix Video Communications and The Alliance, you’ll receive consistently exceptional experiences through a standardized global deployment and support approach, no matter where your project is located. From project discovery, to proposal and scope, to service and support, each step in our certified process ensures you end up with completely seamless performance between rooms or across countries.
The PSNI Global Deployment Process
1. Project Discovery. We’ll work with you to define your needs on both local and global levels. We specialize in creating completely customized solutions designed for your needs.
2. Build Your Global Team. As your single point of contact, we’ll build the right team for your unique project and geographic goals and coordinate between Certified Solution Providers in different locations.
​
3. Proposal and Scope. We’ll align all global Certified Solution Providers with your locations, and deliver a concise, complete proposal with accurate pricing, process and timeline.
​
4. Programming, Fabrication, Integration. Working based on our best practices global deployment plan allows our globally-synced teams to show what they're best at, with every location and process being fully standardized.
5. System Commissioning. We’ll thoroughly test each system, identifying any potential issues before they arise and ensuring quality for the long run.
6. Training. All end-users within an organization, as well as the IT teams that support them can be given complete training to prepare them for day-to-day needs and troubleshooting.
7. Services and Support. Certified Solution Provider teams can also be assembled to provide ongoing software and hardware support, including upgrades and lifecycle management.
8. Customer Experience Survey. Above all, we want to ensure that every client, in every location, is receiving the same premium-level service and seamless integration. PSNI’s post-integration survey ensures that we’re learning and improving as we go.
Why is this Valuable to our Clients?
-
Leverage a trusted and vetted network of technology integrators in over 170 locations around the world.
-
As a client, you'll participate in a documentable process that aligns with your own: a complete rollout program approach from communication, design, drawings, scope and technology equipment and software.
-
There is less risk when using a single source integrator who can coordinate all labour resources, onsite inspection, training, labour unions and other organized work forces.
-
Support your local businesses and vendors with global connections.
-
Rest assured that you are working with experts in the local, regional, and global deployment processes. This saves time researching vendors, integration, and service partners globally.
-
As a client, you'll receive more accurate proposals in shorter time frames through the PSNI network of integrators.
-
Technology, programming, and inventory are standardized through the source integrator.
-
Benefit from vendor programs offered through the global network that standardize solutions and support.
-
Service and support are provided by the same companies who designed and installed the system.
-
You will be working with award-winning companies all under one contract agreement and managed by a single source partner.
-
Clients who are satisfied with their local and regional integrator members can now utilize those same technology partners and receive that same level of support globally.
MVCC's Presence at PSNI
Each year, PSNI holds a Supersummit for members from around the world. This 3-day conference consists of seminars and workshops with global AV leaders, and provides the opportunity to learn and discuss what's next in the industry on a global scale. Matrix executives have had the pleasure of attending the Supersummit in both 2022 and 2023, and one of our AV designers attended the PSNI Global Alliance Design Summit in 2022 in St. Louis.
​
In September 2024, MVCC's leadership team was pleased to attend the 2024 PSNI Global Alliance Annual Meeting in Cascais, Portugal, discussing technology, sustainability, and elevating the AV integration experience globally.
MVCC's CEO Glenn Burgess, CFO Shelly Burgess, COO Robert Wojtas, and Sales Marketing Support Izabela Wojtas attended the 2024 PSNI Global Alliance Annual Meeting in Portugal
MVCC's leadership team attended the 2024 PSNI Global Alliance Annual Meeting in Cascais, Portugal
MVCC's CEO Glenn Burgess and COO Robert Wojtas attended the 2023 Supersummit in Dallas, Texas
MVCC's CEO Glenn Burgess attended the 2022 Supersummit in Houston, Texas
AVIXA
Matrix has been a member of AVIXA for years. AVIXA (Audiovisual and Integrated Experience Association) is a professional association representing the audiovisual industry. It was formerly known as InfoComm International until 2017 when it changed its name to AVIXA to better reflect the evolving nature of the industry.
AVIXA is focused on providing education, training, certification, standards, and market intelligence to AV professionals around the world. Its members include manufacturers, systems integrators, dealers, distributors, consultants, programmers, rental and staging companies, end-users, and multimedia professionals from more than 80 countries. AVIXA organizes trade shows and events such as the InfoComm show in North America, Integrated Systems Europe (ISE), and InfoComm China, among others. The organization also offers a variety of training and certification programs, including the Certified Technology Specialist (CTS) credential, which is recognized worldwide as a leading AV certification.
​
As a silver level member of AVIXA, Matrix is fully invested in utilizing the AVIXA standards and certifications to improve our AV system integration capability. Additionally, Matrix has a formal policy of encouraging our staff to pursue AVIXA CTS, CTS-I, and CTS-D certifications and supports their training and development every step of the way.
Get Started
No matter what AV challenges your organization faces, we can provide localized support that’s specific to your industry, your needs, and your technology. With 12 offices (and counting!) across Canada and access to more than 250 others around the globe through PSNI, MVCC's experienced team is recognized as one of Canada's top AV integrators. Talk to us about your global AV needs by reaching out to psni@mvcc.ca.
