TORONTO
Suite #4 – 200 Cochrane Drive
Markham, Ontario, Canada L3R 8E8
Phone: (647) 352-9557
THE TEAM
Audiovisual and Broadcast Solutions
Canadian federal government
audio visual standing offer ONtario Region
Standing Offer #E60HN-21AVSO/025/HN
Accessible Employment Feedback Process:
Matrix welcomes feedback on how we provide accessible customer service. Customer feedback will help us identify barriers and respond to concerns.
Feedback may be provided in the following ways:
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Complete AODA Customer Feedback Form onsite.
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Provide verbal feedback to any Matrix employee.
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Clients can submit feedback to HR@mvcc.ca and/or contact the HR direct line at (587) 349-8252.
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All feedback, including complaints, will be handled in the following manner:
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Customers will receive acknowledgement that their feedback had been received, along with any resulting actions in response to any complaints that were identified within 7 business days.
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Feedback will be directed to HR and the Branch Manager (or COO, if there is no Branch Manager in position).